Our Marine Claims Handling department has extensive expertise in dealing effectively with all type of claims and marine insurance issues. Furthermore, our team is available 24 hours 7 days a week at our operational centers which are strategically located at all Colombia´s main ports. A&A Multiprime with its team of experienced lawyers, claim handlers and surveyors mainly focuses in dealing with claims and issues related to:
- Cargo loss/damage
Damage to fixed and floating objects
Loss of life, injury or sickness of crew, passengers and/or third parties
Letters of guaranty issuance
Multimodal transport claims
Marine insurance adjusting services
Our team is committed to minimize risks and maximize business results to our clients, delivering timely and cost-effective solutions while negotiating or litigating with adverse parties, always trying to reach amicable settlements, avoiding when possible, costly and lengthy litigations. Moreover, we are the only Correspondent in Colombia that officially implements in its internal Standard Operating Procedures the “International Group Guidelines for Correspondents”.
A&A Multiprime´s team of professionals can provide rapid technical and legal response in the crucial minutes following a marine casualty. Our surveyors and lawyers are experts in working together to assess the situation rapidly and professionally, providing all the required support to avoid or minimize risks and/or losses.
We also keep a very close relationship with the Colombian integrated government/industry response chain, such as Harbour Master offices, pollution control entities, shore side search and rescue authorities, technical experts (including hospitals) and all other available response organizations in the area, which enables us to react immediately and effectively no matter where the casualty takes place.